Reference

What You Agree To When You Use indo177

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet transactions via DANA, OVO, and GoPay through to account suspension and data handling.

Account TermsDANA / OVO / GoPay PolicyData HandlingEligibility by RegionContact Rights

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How Our Policy Applies to Your Account

indo177 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account on indo177 means you have read and accepted these terms in full. We reserve the right to update them; continued use after a posted change counts as acceptance. Your account is personal — sharing credentials, running multiple accounts, or using automated tools to

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interact with the platform breaches these terms and may lead to suspension without notice. Financial activity is subject to verification: deposits via DANA, OVO, or GoPay are matched to your registered wallet ID before funds are released to your balance, and withdrawal requests require the same
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wallet to be confirmed. We do not accept transactions from wallets registered to a different name. Age and regional eligibility are verified at account level; access is available only where local law in Indonesia permits it, and we may restrict or close accounts in regions where
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that changes. You are responsible for keeping your login credentials secure — any activity on your account before you notify us of a compromise is treated as authorised. For questions about specific clauses, reach our support team via the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Account Security, Data and Your Rights

We handle account data, cookie preferences, and wallet records according to a clear internal policy. You have the right to request a copy of what we hold, ask for corrections, or request deletion — subject to any retention obligations tied to financial transactions. Here is how each area works in practice.

Data Retention

We keep transaction records — including DANA, OVO, and GoPay deposit logs — for as long as required by our financial compliance obligations. Personal data beyond that is deleted on request.

Cookie Policy

We use session and preference cookies to keep your account logged in across mobile and desktop. You can clear these through your browser settings at any time without affecting your account balance.

Account Security

Login sessions are protected by OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately — we can lock your account while the issue is investigated.

Your Access Rights

You can request a full copy of the data we hold on your account, ask us to correct inaccurate records, or ask for your account to be closed. Send requests through email support for a written record.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, need to dispute an account decision, or want to request a data correction, use one of the contact paths below. For account-specific issues — such as a wallet mismatch on a DANA or OVO transaction — have your registered account details ready before reaching out so we can verify and resolve faster.

Live Chat Reach the policy support team directly through the live chat widget. Have your registered account ID and the wallet name — DANA, OVO, or GoPay — on hand.

Email Support For formal legal requests, data corrections, or account dispute notices, email us. We respond to written requests in the order received, prioritising account security cases.

Help Centre The Help Centre covers common policy questions — account closure, wallet verification steps, and regional access eligibility. Check there first for a faster answer.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, data rights, and wallet policies. If your question is not covered here, reach out via live chat or email.

No. Deposits must come from a wallet registered in your own name. Mismatched wallet IDs will be flagged during verification and the transaction will not be credited.

Access depends on local law. If regulations change in your area, we may restrict or close your account. We aim to notify you before any action, where that is possible.

Send a written request to our email support channel with your registered account ID. We will confirm receipt and provide the data within the timeframe our policy allows.

Running multiple accounts, sharing login credentials, using automated scripts, or submitting false identity details are all breaches. Any of these may result in account suspension without prior warning.

Yes. Submit a closure and deletion request via email. We will close the account and remove personal data, except for transaction records we are required to retain for compliance purposes.

The core terms apply across all supported regions, but access itself depends on local law in your specific area. Where local rules differ, those take precedence over general platform terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoIndo177 Banking

What You Agree To When You Use indo177

Account Security, Data and Your Rights

How to Reach Us on Legal Matters

Common Legal Questions About Your Account

01 Can I use someone else's DANA or OVO wallet to deposit?

02 What happens to my account if the rules change in my region?

03 How do I request a copy of my personal data?

04 What counts as a breach of the account terms?

05 Can I ask indo177 to delete my account and data?

06 Are these legal terms the same for all Indonesia regions?

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